Shipping policy
Thank you for visiting and shopping at Plivura.com. Please read the terms below to understand how we process and deliver your orders.
Processing Time
All orders are verified, quality-checked, and packaged before shipping. Orders are typically processed within 1–3 business days.
Note: During peak seasons or high order volumes, processing may take slightly longer. If this happens, we will notify you by email.
Delivery Times
Delivery time refers to the period from when your order leaves our fulfillment center until it arrives at your address.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 4–8 business days |
| Expedited Shipping | 2–5 business days |
Estimated Total Delivery Time
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Standard: 5–11 business days
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Expedited: 3–8 business days
Shipping Rates & Estimates
We currently ship to addresses within the United States as well as international destinations.
| Order Total (USD) | Standard Shipping | Expedited Shipping |
|---|---|---|
| $100 and above | Free | $20 |
| $0 – $99.99 | $10 | $20 |
Note: Delivery times may occasionally be affected by factors beyond our control, such as severe weather, carrier delays, or customs clearance.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a Shipment Confirmation email with tracking details. Tracking information usually becomes active within 24 hours of dispatch.
Damaged or Lost Packages
Plivura is not responsible for items lost or damaged during shipping. If your order arrives damaged:
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Please save all packaging materials and the damaged goods.
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File a claim directly with the carrier.
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Contact us at info@plivura.com if you need assistance with the claims process.
Contact Us
If you have any questions about your order or shipping details, please contact us:
📧 Email: info@plivura.com